Complete College America Launches Center to Boost Data-Driven Student Success Strategies

Complete College America Launches Center to Boost Data-Driven Student Success Strategies

• By Matt Jones
• 04/18/25

National nonprofit Complete College America (CCA) recently launched the Center for Leadership, Institutional Metrics, and Best Practices (CLIMB), with the goal of helping higher education institutions use data-driven strategies to improve student outcomes.

CLIMB will allow institutions to address graduation-rate challenges with the ability to track, analyze, and act on student success data. A 2022 report from Complete College America indicated that while on-time college-completion rates were rising, gaps based on race and ethnicity still persisted, as well as broader trends toward fewer students pursuing higher education.

"Data in higher education has been abundant, but underutilized," said CCA President Dr. Yolanda Watson Spiva. "With this new initiative, we're helping institutions build capacity to move from data collection to data action — ensuring that the metrics colleges and universities track lead to the best outcomes for students and real, measurable progress in increasing college completion."

According to the news release, CCA will gather colleges and universities to integrate performance metrics into strategic planning. It will provide them with the tools to track metrics like credit accumulation, retention, and gateway course performance while also providing guidance on how to use these metrics to improve student success.

"The last mile of data-driven decision-making is about ensuring that actionable insights reach those with the resources and influence to improve student outcomes," said Charles Ansell, CCA's vice president for research, policy, and advocacy. "This effort is not only about identifying the right metrics; it's about integrating them into daily operations and the way that higher education professionals and educators do their work. Our ultimate goal is to use data to build campus systems that are both accountable and responsive to student needs."

For more information and to sign up for CLIMB updates, visit the CCA site.